Introduction

TravelSwift, referred to as the “Company,” is dedicated to safeguarding your privacy. This Privacy Policy elucidates the methods through which we gather, utilize, and disclose your personal information when you browse our website (referred to as the “Site”) or engage with our services (termed as the “Services”).

 

What Information Do We Collect?

We gather the following categories of personal information from you:

• Contact information: This encompasses your name, email address, postal address, and telephone number.
• Usage information: This entails details about your utilization of the Site and Services, including the pages visited, products viewed, and searches conducted.
• Device information: This covers data regarding the device employed to access the Site and Services, such as IP address, browser type, and operating system.
• Cookies: Cookies are utilized to gather information concerning your browsing activities on the Site and Services. For additional details regarding cookies, kindly refer to our Cookie Policy.

Why Do We Collect Your Information?

We gather your personal information to facilitate the provision of the Site and Services, enhance our products and services, and communicate with you regarding the Site and Services. Additionally, we utilize your personal information to:

• Process your orders and payments.
• Address your inquiries and requests.
• Customize your experience on the Site and Services.
• Transmit marketing communications concerning our products and services.

How Do We Use Your Information?

We utilize your personal information for the following purposes:

• Providing you with the Site and Services: Your contact information is utilized to send you orders, invoices, and other pertinent details about the Site and Services. Additionally, we employ your usage information to enhance the Site and Services and deliver more pertinent content and recommendations.
• Improving our products and services: Your feedback and suggestions are utilized to enhance the Site and Services. Furthermore, we leverage your usage information to pinpoint areas where we can enhance our products and services.
• Communicating with you about the Site and Services: We may send you emails regarding new products, features, and promotions, as well as surveys to gain insights into your experience with the Site and Services.
• Sending you marketing communications: We may send you emails regarding our products and services, as well as those from our partners. You have the option to opt out of receiving marketing communications at any time.

How Do We Share Your Information?

We may disclose your personal information to the following third parties:

• Payment processors: We utilize third-party payment processors to handle your payments. These processors may have access to your contact and payment details.
• Marketing partners: Your contact information may be shared with our marketing partners to enable them to send you marketing communications regarding their products and services. You have the option to unsubscribe from receiving marketing communications from our partners at any time.
• Other third parties: Your personal information may be shared with other third parties when required by law, or when we deem it necessary to safeguard our rights or the rights of others.

How Long Do We Keep Your Information?

We keep your personal information for as long as necessary to provide you with the Site and Services, to improve our products and services, and to comply with our legal obligations.

Your Choices

You have the following options regarding your personal information:

• Opt-out of marketing communications: You can unsubscribe from receiving marketing communications from us at any time by clicking the unsubscribe link provided in any of our marketing emails.
• Access your personal information: You can request a copy of the personal information we have collected about you. To make such a request, please reach out to us at sales@travelswift.co.uk
• Correct your personal information: If you believe that your personal information is inaccurate or incomplete, you can request a correction by contacting us at sales@travelswift.co.uk
• Delete your personal information: You can request the deletion of your personal information. To initiate this process, please contact us at sales@travelswift.co.uk

Security

We implement measures to safeguard your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures comprise:

• Physical security protocols: Your personal information is stored in secure facilities.
• Technical security measures: Encryption and other security measures are employed to protect your personal information during internet transmission.
• Access controls: Access to your personal information is restricted to authorized employees and third parties.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will notify you by posting a notice on the Site or by sending you an email.

Contact Us

If you have any questions, complaints, and requests about this privacy policy should be directed to sales@travelswift.co.uk

 

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection supervisory authority (www.ico.org.uk), at any time. We would, however, like the opportunity to address any issues before you approach the IC, so please contact us first.